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Charging operator and host responsibilities

Last updated: October 14, 2026

1. Authority and safety

List a charger only if you own it or have lawful authority to offer access. Obtain property permissions, electrical inspections, permits and insurance required for the location. State connector type, power, access hours, restrictions and whether the charger is public or private. Keep safety instructions and outage information current. Permission to list on ChargeHive does not grant a licence to sell electricity or operate a charging business.

2. Pricing and tax

Disclose the currency and unit of price, electricity charges, parking/idle fees, applicable taxes and any other mandatory cost before a driver agrees. Do not silently interpret an Indian rupee price as a foreign-currency quote. Meet the local tax, invoice, metering and consumer-protection rules, including VAT or sales tax where applicable. ChargeHive and sellers retain their own non-delegable obligations.

3. European public chargers

Where EU Alternative Fuels Infrastructure Regulation requirements apply, the responsible operator must assess ad hoc access, accepted payment instruments, transparent pricing and required infrastructure data. The exact requirements depend on power, deployment date and other facts. A ChargeHive account, pass or map listing does not prove an operator's compliance, and a directory listing does not replace the operator's legally required payment method.

4. Guest data and incidents

Use guest contact information only for the requested service and necessary safety or dispute handling. Do not add guests to promotional lists without an appropriate separate permission. Report misleading listings, unsafe equipment or an incident to ChargeHive support and the operator. Contact local emergency services if someone is in immediate danger.

policy id · CHARGING-SAFETY-2026© 2026 lotus scientific solutions